Frequently Asked Questions

Q:  Who is eligible for the Exceptional Family Member Program?

A:  Family members who are enrolled in DEERS and require special medical or educational services based on chronic physical, intellectual, educational or emotional needs.

  • Medical – Special needs that require specialized medical care and are chronic in nature.  Criteria enrollment in the EFMP includes but is not limited to:  hypertension, asthma, insulin-dependent diabetes, mental health conditions such as depression, anxiety disorder, and bipolar disorder.
  • Educational – Special needs that require special education services in order to progress academically.  These services are identified on an Individualized Family Service Plan (IFSP) or an Individualized Education Program (IEP).

NOTE:  In the Air Force, almost any condition that cannot be handled by an annual visit to a Primary Care Manager (PCM) is considered to be a special need.

Q:  What are some of the benefits of enrolling in the EFMP?

A:  There are respite care programs, support groups, local parent workshops and training opportunities, relocation assistance, special housing consideration based on medical necessity, and assistance finding local and national resources.

Q:  What does the ECHO (Extended Care Health Options) program provide?

A:  ECHO provides additional medical coverage from TriCare (Conus only) such as: special education, durable equipment, ABA therapy, in home support based upon qualifying conditions and rehabilitation care. More information is available about the eligibility at To enroll in ECHO or be screened for eligibility – fax completed DD2792 and DD2792-1 to (866) 269-5758.

Q:  Are families enrolled in the EFMP able to be stationed overseas?

A:  Yes, depending upon the EFMP qualifying condition and the given overseas location.  Overseas assignments for all service members and their dependants require screening. EFMP will assist in coordinating a duty station that will meet both the career and EFM needs.  Some overseas duty locations may not have sufficient care to meet the needs of all exceptional family members.  In the event that this is the determination, EFMP Assignments will work to ensure an alternate duty location where both career and EFM needs are met.

Q:  Will enrollment in the EFMP affect my opportunity to deploy or go TDY?

A:  No.  All Service Members enrolled in EFMP remain world-wide deployable and assignable.

Q:  Will EFMP enrollment hurt my chances for promotion?

A:  No.  The promotion’s process does not have access to your EFMP status.

Q:  Will my commander be notified of my enrollment in EFMP?

A:  Not automatically, but they can be.  Commanders are able to request a list of EFMP enrolled Service Members in their unit.  However, this list does not include any detailed information about diagnosis or specific conditions or needs, nor will it be released to other unit personnel.  Any further enrollment info will be kept private, unless written authorization is received from the enrolled Service Member.

If you have additional EFMP – Medical questions, please contact the Special Needs Coordinator at 605-385-3416.  If you have any EFMP – Family Support questions, please contact the School Liaison Officer at 605-385-4663 or 28FSS.SLO.POC@US.AF.MIL.

A great resource to learn more about the EFMP program is the 2013 Air Force EFMP Guide.



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